Privacy policy
Last updated: June 2, 2026
This Privacy Policy describes how Terra90 (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from terra90.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
Personal Information We Collect or Process
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”.
Device information
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
- Disclosure for a business purpose: shared with our processor Shopify
- Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site
Order information
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify and our shipping fulfilment companies.
- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal details), email address, and phone number.
Customer support information
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify. Personal Information collected: name, email address, order information, and any other information you choose to provide.
Marketing and communications information
Purpose of collection: to send you marketing communications and promotional offers where you have opted in.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our email marketing platform. Personal Information collected: name, email address, and communication preferences.
Information Collected Through Cookies and Tracking Technologies
We automatically collect certain information about your interaction with the Services. To do this, we use cookies, pixels and similar technologies. This may include information about how you access and use our Site, device information, browser information, your IP address, and other information regarding your interaction with the Services.
We use Cookies to power and improve our Site and Services, to run analytics and better understand user interaction, and to tailor advertising on our Site and other websites. Most browsers accept Cookies by default. You can choose to remove or reject Cookies through your browser controls, though this may affect certain features and general functionality of the Services.
For specific information about the Cookies that we use related to powering our store with Shopify, see shopify.com/legal/cookies.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as our e-commerce platform, payment processors, and advertising and analytics partners. Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services. We use your personal information to provide you with the Services, including to process payments, fulfil orders, send notifications related to your account and purchases, manage returns and exchanges, arrange shipping, and enable you to post reviews.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing and promotional communications by email, and to show you relevant advertisements for our products and services.
Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
Communicating with you. We use your personal information to provide customer support and improve our Services.
Email Marketing
Where you have opted in, we use our email marketing platform to send you emails about new drops, products, and offers. You can unsubscribe at any time using the unsubscribe link in any of our emails or by contacting us at info@terra90.com.
Behavioural Advertising
We use your personal information to serve you relevant advertisements we believe may be of interest to you. You can opt out of targeted advertising at:
- Meta: facebook.com/settings/ads
- Google: myaccount.google.com/data-and-privacy
- All providers: optout.aboutads.info
How We Disclose Personal Information
We may disclose your personal information to third parties for the following purposes:
- With vendors and third parties who perform services on our behalf, including payment processing, data analytics, customer support, fulfilment and shipping.
- With business and marketing partners to provide services and advertise to you.
- When you direct or consent to our disclosure of certain information to third parties, such as to ship your products.
- In connection with a business transaction such as a merger, to comply with legal obligations, to respond to subpoenas or search warrants, to enforce applicable terms of service, and to protect the rights of our users or others.
We do not sell your Personal Information.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information that you make publicly available.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of the content on such platforms.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us using the details below to request that it be deleted.
Security and Retention
No security measures are perfect or impenetrable and we cannot guarantee perfect security. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.
- Right to Access / Know: request access to personal information we hold about you.
- Right to Delete: request that we delete personal information we maintain about you.
- Right to Correct: request that we correct inaccurate personal information.
- Right of Portability: receive a copy of your personal information and request transfer to a third party.
- Restriction of Processing: ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: where we rely on consent, you may withdraw it at any time.
- Managing Communication Preferences: opt out of promotional emails at any time using the unsubscribe option in our emails.
You may exercise any of these rights by contacting us using the details below. We will not discriminate against you for exercising any of these rights. We will respond to your request in a timely manner as required under applicable law.
UK and EU residents may also lodge a complaint with the Information Commissioner's Office at ico.org.uk or your local supervisory authority.
California residents have additional rights under the CCPA including the right to opt out of the sale of personal information. We do not sell personal information.
Complaints
If you have complaints about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.
International Users
We may transfer, store and process your personal information outside the country you live in, including the United States. If we transfer your personal information out of Europe, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the UK.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@terra90.com.